Please allow at least five (5) days from the receipt of your item to process your return or exchange. We strongly recommend that you use a trackable method to mail your return.Ī 35% restocking fee will be charged for all returns unless otherwise agreed upon by PRIOR to an RMA number being created. Please note, you will be responsible for all return shipping charges unless otherwise specified by PREracing support. If you would like a PREracing staff member to generate a shipping label for you, please contact us.Īll items must be in new, unused condition with all original tags and labels attached, and include a Return Merchandise Authorization (RMA) from . All returns must be postmarked within thirty (30) days of the purchase date. To obtain an RMA, you may log in to your account page or email our staff at Once an RMA number is issued, repackage the item securely in its original packaging, include the RMA form inside the box, and ship your return as directed by our support team. However, if your purchase doesn’t fit your needs or you are not completely satisfied with your purchase, please see the information below regarding our return policy.
Our goal is to help you find the right product for your project. Shipping time and delivery date estimates are based on the chosen shipping carrier’s ETA and do not include PREracing’s 48-hour window for order processing. If you order an item on a holiday, we cannot guarantee the shipping dates given during checkout. PREracing is not open on major holidays and orders will not be processed on these dates. Please contact your local customs office for more information. Please be aware that customs clearance procedures can cause delays beyond our original delivery estimates. If you refuse a package, the costs associated to return the package to PREracing will be deducted from any refund or credit back to you. As the importer on record, you are responsible for paying these additional fees. Please note that your total invoice does not include any duties, customs charges, or brokerage fees associated with your order. Estimated shipping costs will be shown during the checkout process. PREracing accepts international orders to Canada only. If you need to change your shipping address, please contact us directly and we’ll help you initiate a new order with the correct address information. Our security and fraud prevention system does not allow us to change an address on an order that has already been placed. We do not process or ship orders on weekends or major holidays.Ĭan I Change My Shipping Address After My Order is Placed? We process orders during our regular business hours: Monday through Friday, 9 am - 6 pm (PST). By default, we allow 48 hours to process and ship your order but many times we are able to ship items sooner. We work hard to get your order to you as soon as possible. If your order requires an adult signature, it will be indicated with your tracking number information on the carrier’s website. When is an adult signature required for my order?Īs an added safety protocol for your investment, single items over $500 often require an adult signature upon delivery.
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When you select the free shipping option during checkout, we decide which carrier is the most efficient to use. We ship via UPS and USPS depending on the product size and weight.
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PREracing reserves the right to determine which items do not qualify for free shipping. This DOES NOT include large, oversized items such as exhaust systems, skid plates, etc. However prices are subject to change and wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated we will advise you by email/telephone and offer to sell you the goods of the specification and description at the price stated in the email/telephone and will state the period for which the offer or the price remains valid.PREracing offers free shipping within the lower 48 states on orders over $150. We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. Please DO NOT add octane booster before a re-map. We recommend Shell V Power or Tesco 99 ron. Will customers who are having re-maps please ensure there is at least 3/4 tank of the type they normally use in their tanks. NOTE: PP#2 and PP#3 can be carried out with a de cat pipe rather than a sports cat saving £400.00+vat on either package.
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